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Privacy Policy
The Downunder Pty Ltd

ACN:159 144 902

ABN:86 159 144 902

Contact Details:
Phone: +617 4028 3448
Address: 102 Lake Street, Cairns, QLD, 4870
Mailing: PO Box 5399, Cairns, QLD, 4870


The Downunder is dedicated to protecting your privacy. The following Privacy Policy outlines our practices regarding how we treat the personal information you supply to us through our website.

Personal Information We Collect

We may collect personal information about you. Such information may include: your name, address & contact details; your business or organization name, address & contact details; your date of birth;  any other information you supply to us whilst visiting this site.

How We Use Your Personal Information

The personal information we collect about you is used to book, confirm and pay for your reservation. We may also use your personal information to respond to your queries and perform other acts of customer service.

Members of our loyalty program may supply personal information about their hobbies, interests and preferences in regards to dining, entertainment, travel and accommodation. This information may be used to improve our products & services.

By subscribing to The Downunder Newsletter, you agree to accept our periodic newsletter via email. We collect and use your email address for the purpose of delivering this newsletter.

In-House Services
From time to time, we may host surveys & competitions on our website. Personal information you supply to us for these purposes may be used for marketing purposes. We will only send marketing material to those users who have agreed to accept such correspondence from us.

How We Share Your Personal Information

In order to adequately provide our service to you, we may share your personal information in the following ways:

Service Providers
Credit Card & Merchant Facility Providers; Online Reservations System Providers & Website Development Providers may share your information; solely for the purpose of providing the service which you have requested.

Business Partners
Partnership deals and package promotions may require us to share your personal information with our Business Partners. For example, we may offer a packaged which includes our product and our Business Partners product. We may provide your personal information to our partner company in order for them to make a reservation on your behalf.

How We Allow You To Control And Access Your Information

Visitors to our website can control and access their information in the following ways:

Newsletters, Memberships & Surveys
Please utilise the unsubscribe feature if you wish to remove yourself from any of our e-mail lists.

Please contact us if you wish to enquire about the personal information you have supplied to us.

How We Protect Your Personal Information

The protection of your personal information is important to us. Through technology and security processes, relevant measures are taken to protect your personal information from unauthorised access.

Click Here to see our ID Scanner System Privacy Policy

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